Possible causes
- fabric properties;
- incorrect care instructions;
- failure to follow the washing regime;
- incorrect drying or ironing;
- tailoring and material characteristics;
- the need for laboratory testing.
Clothing shrank after washing
What shrinkage may mean: fabric properties, incorrect care instructions or failure to follow the washing regime.
Inquiry
Describe the item, defect and circumstances
Send photographs of the item, labels, markings and defects, purchase documents, the contract, product listing, seller's refusal, dry cleaning documents or the seller's report. Free telephone consultation of up to 15 minutes.
- whether the clothing has a defect;
- whether it results from manufacturing, care, dry cleaning, use or tailoring;
- whether the item matches its stated size, description, composition and labelling;
- which document is needed: an inspection record, specialist report or review;
- when laboratory testing is required.