What is included
Examinations of clothing and sewn products: fabric defects, tailoring quality, fittings, size, labelling, care instructions, completeness and the cause of damage.
The examination uses the item, photographs, videos, markings, labels, composition information, purchase documents, contract, technical requirements, product listing, dry cleaning receipt, seller's refusal or an earlier report.
What is checked
- the presence and nature of the defect;
- the condition of the fabric, seams, stitching, lining and fittings;
- sizing characteristics, labelling, composition and care instructions;
- signs of wear, washing, dry cleaning, repair or storage;
- conformity with the description, product listing, contract, technical requirements, specification or sample;
- the need for laboratory testing of fibre composition, dyeing, strength or chemical exposure.
What to provide
- the item itself in its current condition;
- labels, tags, markings and packaging;
- the receipt, order, contract and product listing;
- care instructions, composition information and warranty documents;
- photographs and videos of the defect;
- dry cleaner's, tailoring studio's or seller's documents;
- correspondence, claim, refusal or an earlier report.
Pricing
from RUB 15,000. A telephone consultation of up to 15 minutes is free. The final price depends on the type of item, complexity of the defect, volume of documents, need for an on-site visit, number of questions and form of the final document.