What is checked
The check covers the nature of colour loss, distribution of stains and streaks, colour transfer to other areas, care labelling, washing or dry cleaning history and the possibility of laboratory colour fastness testing.
Clothing dye has bled and the colour has faded
How dye bleeding, colour transfer, stains, streaks and colour fastness are analysed.
Inquiry
Describe the item, defect and circumstances
Send photographs of the item, labels, markings and defects, purchase documents, the contract, product listing, seller's refusal, dry cleaning documents or the seller's report. Free telephone consultation of up to 15 minutes.
- whether the clothing has a defect;
- whether it results from manufacturing, care, dry cleaning, use or tailoring;
- whether the item matches its stated size, description, composition and labelling;
- which document is needed: an inspection record, specialist report or review;
- when laboratory testing is required.